Sales & Service Executive (Vehicle)

 

Job Responsibilities

Rental

  • Dealing with customer enquiries about the availability and cost of vehicles

  • Taking bookings and explaining the terms of rental or leasing agreements

  • Handled multiple phone lines to make reservations, answer customer questions and give quotes

  • Transferred cars from location to location depending on customers' needs

  • Maintained the cleanliness and needs of the vehicle to ensure customer satisfaction

  • Opening contracts selling additional insurance coverage and accessories

  • Process the balance of daily transactions and prepare bank deposits

  • Actively managed vehicle maintenance, inventory, cash sheets and daily business reports

  • Communicated detailed contracts, rental policies, and procedures

  • Provide excellent customer service in completing car rental contracts offering additional coverage's and upgrades to meet customer needs

  • Promoted to Lead Agent. Made sure all new policies were known and practiced by all agents.

  • Develop an in-depth understanding of our current car inventory and use that knowledge to encourage customers to make a purchase

Sales

  • Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.

  • Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.

  • Figure out customer’s needs by listening and asking questions

  • Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.

  • Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.

  • Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.

  • Updates job knowledge by participating in educational opportunities; reading professional publications.

  • Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

  • Perform walk-around with new and old customer and demonstrate features of suitable vehicles

  • Ensure that customers understand the vehicle’s operating features, paperwork and warranty

  • Establish and maintain follow-up system, which encourages repeat business cum referrals

  • Report to the sales manager regarding reviews, analyses, objectives, and planned activities

  • Participates in sales meetings and training provided by the dealership and manufacturers

  • Review sales statistics and plan more effectively to improve sales.

  • Effectively close sales

  • Other duties assigned by the management

Requirement

  • A Valid driver’s license

  • At least one year of sales or vehicle sales experience

  • Possess understanding and knowledge of equity and values, automobile depreciation, and local, state and federal laws that guide automobile

  • Must be excellent at communicating information to visitors and inquirers

  • Possess good dress sense that portrays neat and smart personality

  • Must be able to sell minimum quota according to dealership standards

  • Must be aggressive in selling; and possess a positive attitude.

  • Meeting Sales Goals, Motivation for Sales, Selling to Customer Needs, Financial Skills, Documentation Skills, Scheduling, Telephone Skills, Listening, Verbal Communication, Customer Focus, Job Knowledge

 

Personal Attributes

  • Meticulous, analytical and organized

  • Integrity

  • Report writing skills

  • Initiative and good negotiation skills

  • Creative Personality

  • Time Management and Risk Management skills

  • Outgoing, enthusiastic personality with strong leadership skills

  • Strong communication and interpersonal skills

  • Coaching Skills

  • Detail-oriented

  • Persuasive and credible influencing skills

  • Strong customer focus, business development and entrepreneurial skills

Other Information

  • Salary: USD (300) (Equivalent Kyats) or DEPENDENT ON APPLICANT'S QUALIFICATIONS

  • Job Type: Full Time, Part Time

  • Contract Type: Fixed-Term Contract

  • Benefits: Variable Bonuses (Performance, Allowances and etc.)

  • Location: Central Tower (Kyauktada Township, Yangon)

  • Working hours: 9am to 5.30pm, Monday through Saturday except for Saturday which is 9am to 3.30pm,

How to Apply?

Interested persons should submit CV with application letter with original hand writing, passport size color (2) photo (within three months taken), copies of NRC Card, Labour registration card, Graduation certificate. Clearance certificate from respective ward & police Station, working experience and other relevant certificate together with supporting documents, expected salary, contact phone number to No.(79/81), Room #705~706 & 904, Central Tower, Corner of Anawrahta Road & 39th Street, Kyauktada Township, Yangon by personally (or) please email a copy of your detailed resume in MS Words format to recruitment@winthein-sons.com Please do specify application post (or) use apply form.