Sales & Service Executive (Vehicle)
Dealing with customer enquiries about the availability and cost of vehicles
Taking bookings and explaining the terms of rental or leasing agreements
Handled multiple phone lines to make reservations, answer customer questions and give quotes
Transferred cars from location to location depending on customers' needs
Maintained the cleanliness and needs of the vehicle to ensure customer satisfaction
Opening contracts selling additional insurance coverage and accessories
Process the balance of daily transactions and prepare bank deposits
Actively managed vehicle maintenance, inventory, cash sheets and daily business reports
Communicated detailed contracts, rental policies, and procedures
Provide excellent customer service in completing car rental contracts offering additional coverage's and upgrades to meet customer needs
Promoted to Lead Agent. Made sure all new policies were known and practiced by all agents.
Develop an in-depth understanding of our current car inventory and use that knowledge to encourage customers to make a purchase
Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.
Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.
Figure out customer’s needs by listening and asking questions
Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.
Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.
Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.
Updates job knowledge by participating in educational opportunities; reading professional publications.
Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Perform walk-around with new and old customer and demonstrate features of suitable vehicles
Ensure that customers understand the vehicle’s operating features, paperwork and warranty
Establish and maintain follow-up system, which encourages repeat business cum referrals
Report to the sales manager regarding reviews, analyses, objectives, and planned activities
Participates in sales meetings and training provided by the dealership and manufacturers
Review sales statistics and plan more effectively to improve sales.
Effectively close sales
Other duties assigned by the management
A Valid driver’s license
At least one year of sales or vehicle sales experience
Possess understanding and knowledge of equity and values, automobile depreciation, and local, state and federal laws that guide automobile
Must be excellent at communicating information to visitors and inquirers
Possess good dress sense that portrays neat and smart personality
Must be able to sell minimum quota according to dealership standards
Must be aggressive in selling; and possess a positive attitude.
Meeting Sales Goals, Motivation for Sales, Selling to Customer Needs, Financial Skills, Documentation Skills, Scheduling, Telephone Skills, Listening, Verbal Communication, Customer Focus, Job Knowledge
Meticulous, analytical and organized
Report writing skills
Initiative and good negotiation skills
Time Management and Risk Management skills
Outgoing, enthusiastic personality with strong leadership skills
Strong communication and interpersonal skills
Persuasive and credible influencing skills
Strong customer focus, business development and entrepreneurial skills
Salary: USD (300) (Equivalent Kyats) or DEPENDENT ON APPLICANT'S QUALIFICATIONS
Job Type: Full Time, Part Time
Contract Type: Fixed-Term Contract
Benefits: Variable Bonuses (Performance, Allowances and etc.)
Location: Central Tower (Kyauktada Township, Yangon)
Working hours: 9am to 5.30pm, Monday to Saturday
How to Apply?
Interested persons should submit CV with application letter with original hand writing, passport size color (2) photo (within three months taken), copies of NRC Card, Labour registration card, Graduation certificate. Clearance certificate from respective ward & police Station, working experience and other relevant certificate together with supporting documents, expected salary, contact phone number to No.(79/81), Room #705~706 & 904, Central Tower, Corner of Anawrahta Road & 39th Street, Kyauktada Township, Yangon by personally (or) please email a copy of your detailed resume in MS Words format to firstname.lastname@example.org Please do specify application post (or) use apply form.