Branch Office Manager

Managing and overseeing branch personnel, supervising branch operations, and ensuring efficient operation on a day-to-day basis. Improving productivity and streamlining branch activities to maximize results and achieve peak performance levels

Job Responsibilities

  • In charge of the overall operation of a large business or organization situated outside the Head Office
  • Essential drivers such as Sales and Marketing, Operations(Logistics/Transportation), Administration, Personnel and Compliance
  • Serves as a leader to his or her team of associates and the one in charge of a particular branch office
  • Coordinating and supervising branch staff, establishing budgets and monitoring expenses, ensuring the proper development of the branch
  • Establish branch policies, goals and objectives
  • Analyze the market in order to identify new growth opportunities
  • Provide administrative support to sales and marketing teams to hit the Sales Targets
  • Must have good marketing skills and a general knowledge of sales techniques
  • Manage the planning routes and load scheduling for multi-drop deliveries, directing all transportation activities, developing transportation relationships and monitoring transport costs and prices
  • Supervise the allocating and recording resources and movements on the transport planning system
  • Coordinate and monitor staff in performing daily activities
  • Handle, maintain and update customer and financial databases
  • Provide logistic support to administrative staff
  • Establish branch budget and handle office expenses within the limits
  • Organize and maintain effective filing systems
  • Organize, manage and update branch databases
  • Identify personnel needs within the branch
  • Place jobs openings ads, contact and interviewing candidates
  • Recruit, select hire and train new branch employees
  • Create and develop training programs for all new employees
  • Attend meetings and be in charge of the agenda and meeting minutes
  • Establish and execute staff communications programs
  • Participate at conferences and other social events
  • Ensure compliance with the company's policies, standards and regulations
  • Provides timely information and report to the Head Office Management
  • Evaluating employee performance and providing feedback and coaching as needed
  • Recognizing employee achievements and encouraging excellence in the work environment
  • Conducting regular sales and operations meetings
  • Briefing employees on current sales goals, promotions, and other relevant information
  • Organizing marketing activities and events for the branch
  • Increasing brand awareness for the company within the community
  • Interacting with customers on a regular basis to ensure satisfaction and gain useful feedback
  • Resolving customer problems as needed
  • Complying with all applicable laws and regulations for the industry within your state
  • Assessing market conditions and identifying opportunities
  • Drafting forecasts and business plans
  • Managing budgets, allocating branch funds, and defining financial objectives
  • Coordinating with other branches to share knowledge, plan promotional activities, or achieve goals
  • Adhering to high ethical and professional standards
  • Other duties assigned by Head Office Management

Requirements

  • Qualification level of a degree holder Business Administration or Sales & Marketing Management or Equivalent.
  • Age not more than (45)
  • Minimum (10) years of working experience in the related field.
  • Able to communicate at International level
  • Good oral and written communication skills
  • Strong analytical skills
  • Commercial awareness;
  • strong analytical skills;
  • commercial awareness;
  • The ability to adapt to different client needs and to develop and maintain successful working relationships;
  • An excellent standard of numeracy in order to analyses facts and figures;
  • A flair for negotiation and networking;
  • The ability to make important decisions and cope with the pressure of demanding targets and tight deadlines;
  • A confident and mature approach;
  • Tact and diplomacy.
  • Management Experience
  • Ability to Meet Set Goals
  • Proven Record of Achieving Revenue Targets
  • Experience Growing Branch Revenues
  • Knowledge of Industry Rules and Regulations
  • Results Driven Attitude
  • Leadership Skills
  • Strong Customer Service Skills
  • Written and Oral Communication Skills
  • Human Resource Management Skills
  • Outstanding Organization Skills
  • Attention to Detail
  • Bilingual in English (4 skills)
  • Proficient in MS Office Software (Word, Excel, PowerPoint, Outlook), E-mail, Internet and Myanmar and English Typing
  • Must have knowledge of office procedures and practices, as well as, the ability to assume administrative duties
  • Knowledge of international trade terms and conditions such as payment terms, shipment terms and regulations, customs rules and regulations is a must
  • Able to travel, work long hours & under pressure

Personal Attributes

  • Excellent oral and written communication skills
  • Excellent managerial and organizational competences
  • Interpersonal skills and professional appearance
  • Telephone manner
  • Proactive and driven
  • Multi-tasking abilities
  • Attention for details, logical thinking and results oriented
  • Problem solver
  • Able to work well under pressure
  • Capacity of analysis and synthesis
  • Efficiency in time management
  • Open minded and able to learn fast
  • At least one foreign language of international communication
  • Availability to travel within the country and abroad
  • Self-confident and dynamic
  • Adaptability and flexibility
  • Negotiation skills
  • Rational and strategic thinking
  • Ethical and responsible
  • Leader competences

Other Information

  • Salary; USD (650) ( Equivalent Kyats) or DEPENDENT ON APPLICANT'S QUALIFICATIONS
  • Job Type: Full Time,
  • Contract Type: 2 years
  • Benefits: Variable Bonus ( Performance, Allowances and etc.)
  • Location: (Mandalay)
  • Working hours: 9am to 5.30pm, Monday through Saturday except for Saturday which is 9am to 3.30pm,

 
How to Apply?
Interested persons should submit CV with application letter with original hand writing, passport size color (2) photo (within three months taken), copies of NRC Card, Labour registration card, Graduation certificate. Clearance certificate from respective ward & police Station, working experience and other relevant certificate together with supporting documents, expected salary, contact phone number to No.(79/81), Room #705~706 & 904, Central Tower, Corner of Anawrahta Road & 39th Street, Kyauktada Township, Yangon by personally (or) please email a copy of your detailed resume in MS Words format to recruitment@winthein-sons.com Please do specify application post (or) use apply form.